provide: Far better prices than you can find at your LBS, A wider selection of brands, a greater selection of each brands products including higher performing (and higher priced) gear, and extensive inventories of the brands and products the store. I have had very good experiences with those whose products Ive recommended but I am just one customer. . The services have straightforward ways to prevent a few individuals or stores themselves from tilting the ratings one way or another email verification, IP address review, customer invoice number submittal, ongoing manual review of comments and investigations when requested. Frankly, I dont understand why stores wouldnt ask their customers to rate them unless they know they are really underperforming.
Discounters with good customer satisfaction ratings include Tweeks Cycles, JensonUSA, Ribble, Cyclestore, Bike-Components, Colorado Cyclist, and Winstanleys. That helps cover the cost to buy gear for reviews and some site costs. . They are set up to gather feedback. Smaller cycling brands will use these online goliaths when they are looking for a large distribution channel or marketplace without having to lose profit by going through a distributor who then resells to a retailer. Same goes for groupsets. . I havent mentioned those in the section above; they arent stores Ill be buying from anytime soon. Get the links, coupon codes and list of any exclusions in the Deals and Discounts box on our home page.